This Terms of Service Agreement (“Agreement”) is entered into between Michael Nelson Agency LLC (“Company,” “we,” “us,” or “our”) and any user (“User,” “you,” or “your”) accessing or using the website www.mrmedicare.net (“Website”) or related services. By accessing this Website or opting in to receive communications from us, you agree to the terms outlined below.

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1. Age Restriction (18+)

This Website and our services are intended solely for individuals who are 18 years of age or older. By using this Website or providing your information, you represent and warrant that you are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor without verified parental consent, we will take appropriate steps to delete such information.

2. Information We Collect

When you visit our Website or interact with our services, we may collect:

Personal Information

• Name

• Email address

• Phone number

• Mailing address

• Insurance-related information voluntarily submitted

• Any details provided through forms

Usage Data

• IP address

• Browser type

• Device information

• Pages visited and interaction data

3. How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide insurance-related information and services

• Schedule consultations or appointments

• Provide customer support

• Send service-related notifications

• Send marketing or promotional communications (only if you opt in)

• Improve our Website and services

4. SMS / Text Messaging Terms (A2P / 10DLC Compliance)

By providing your phone number and opting in through our Website, online forms, paper forms, or other written or electronic methods, you consent to receive SMS/text messages from Michael Nelson Agency LLC.

These messages may include:

• Appointment reminders

• Policy updates

• Account notifications

• Customer support responses

• Marketing or promotional messages (if consented)

Message Frequency

Message frequency varies based on your interaction with our services.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After texting STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again. For assistance, reply:

HELP

or contact us directly at:
📞 908-912-6522

5. Consent to Communications

Your consent to receive SMS messages:

• Is not a condition of purchasing any services

• Is voluntary

• May be withdrawn at any time

We retain opt-in records in accordance with carrier and regulatory requirements.

6. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure.

8. Sharing of Information

We do not sell, rent, or share your personal information, including mobile information, with third parties for marketing purposes.

We may share information only:

• With service providers that assist in operating our business

• When required by law

• To protect our rights and ensure compliance

9. Cookies & Tracking Technologies

Our Website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may adjust your browser settings to disable cookies if preferred.

10. Your Rights & Choices

You have the right to:

• Request access to your personal information

• Request corrections or deletion where applicable

• Withdraw consent for marketing communications

• Opt out of SMS messaging at any time

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Changes to This Agreement

We may update this Agreement from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions regarding this Agreement, please contact: Michael Nelson Agency LLC
🌐 www.mrmedicare.net
📞 908-912-6522